Privacy policy

Effective Date: 02/05/2026

Privacy Policy

 

Bravers ("Bravers", "we", "us", or "our") is operated by Havera Commerce Corp., located in Ottawa, Ontario, Canada.

 

We are committed to protecting your privacy and handling your personal information in a transparent and responsible manner. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase.

 

This policy is intended to comply with applicable Canadian privacy legislation, including the Personal Information Protection and Electronic Documents Act (PIPEDA).

 

1. Information We Collect

 

We may collect personal information that you voluntarily provide when:

  • Creating an account
  • Placing an order
  • Contacting customer support
  • Subscribing to marketing communications
  • Participating in promotions or surveys

 

Information collected may include:

  • Name
  • Email address
  • Telephone number
  • Billing address
  • Shipping address
  • Payment information
  • Order history
  • Customer support communications

 

Payment information is processed securely through third-party payment processors. Bravers does not store complete credit card information on its servers.

 

2. Automatically Collected Information

 

When you visit our website, certain information may be collected automatically, including:

  • IP address
  • Browser type
  • Device information
  • Operating system
  • Pages viewed
  • Referral sources
  • Website activity and interactions

 

This information helps us improve website performance, user experience, security, and marketing effectiveness.

 

3. Cookies and Similar Technologies

 

Our website uses cookies and similar technologies to:

  • Remember user preferences
  • Enable website functionality
  • Analyze website traffic
  • Measure advertising performance
  • Improve customer experience

 

Third-party services such as Shopify, Google Analytics, Meta (Facebook), and other advertising partners may use cookies or tracking technologies to collect information about your interactions with our website.

 

Most web browsers allow you to manage or disable cookies through your browser settings.

 

4. How We Use Your Information

 

We may use personal information to:

  • Process and fulfill orders
  • Provide customer support
  • Communicate regarding purchases
  • Send shipping and delivery updates
  • Improve products and services
  • Prevent fraud and unauthorized transactions
  • Analyze website performance
  • Deliver marketing communications (where permitted by law)

 

5. Marketing Communications

 

With your consent, we may send promotional emails regarding products, special offers, and company updates.

 

You may unsubscribe from marketing communications at any time by clicking the unsubscribe link included in our emails or by contacting us directly.

 

Transactional communications related to orders and customer service may still be sent even if you opt out of marketing messages.

 

6. Disclosure of Personal Information

 

We do not sell personal information to third parties.

 

We may share information with trusted service providers who assist us in operating our business, including:

  • Shopify
  • Payment processors
  • Shipping carriers
  • Customer support providers
  • Analytics providers
  • Marketing and advertising platforms

 

These providers receive only the information necessary to perform their services and are required to protect the information they process.

 

7. International Data Transfers

Because some of our service providers operate internationally, personal information may be processed or stored outside Canada.

 

When information is transferred outside Canada, it may become subject to the laws of the jurisdiction where it is processed.

 

We take reasonable steps to ensure that service providers maintain appropriate safeguards for personal information.

 

8. Data Retention

 

We retain personal information only for as long as necessary to:

  • Fulfill the purposes described in this policy;
  • Comply with legal obligations;
  • Resolve disputes;
  • Enforce agreements;
  • Maintain business records.

 

When information is no longer required, it is securely deleted or anonymized where appropriate.

 

9. Security of Information

 

We implement reasonable administrative, technical, and physical safeguards to protect personal information against unauthorized access, disclosure, misuse, loss, or alteration.

While we take reasonable precautions, no method of internet transmission or electronic storage can be guaranteed to be completely secure.

 

10. Your Privacy Rights

 

Subject to applicable law, you may have the right to:

  • Request access to your personal information;
  • Request correction of inaccurate information;
  • Withdraw consent where applicable;
  • Request information about how your data is used.

 

Requests may be submitted using the contact information below.

 

We may require reasonable verification of identity before fulfilling privacy-related requests.

 

11. Children's Privacy

 

Our website is not intended for children under the age of 13.

 

We do not knowingly collect personal information from children.

 

12. Changes to This Policy

 

We may update this Privacy Policy from time to time.

 

Any changes will be posted on this page and become effective upon publication. Continued use of the website following any changes constitutes acceptance of the revised policy.

 

13. Contact Us

 

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact:

 

Privacy Officer

Havera Commerce Corp.

Ottawa, Ontario, Canada

Email: info@bravers.co

 

We will make reasonable efforts to respond to privacy-related inquiries within a reasonable timeframe.